In the app
Sign in to your Poshie account. Open Settings → Delete account and confirm. The app freezes the account and starts paginated deletion of its cloud data and sign-in sessions. Automatic deletion is a process, not a promise of instant removal of every copy.
Without app access
Send a deletion request from the email associated with Poshie to [email protected], subject “Poshie account and data deletion request”. Identify the account email and whether you want the whole account or particular data deleted. We may request additional proportionate information to verify ownership. Do not send passwords or verification codes.
If no email app opens, email [email protected] directly. Filling in this page alone does not submit a request. Statutory data-protection deadlines apply; a shorter fixed completion time is not promised.
What is removed
In-app account deletion progressively removes the associated Poshie cloud files, account data, saved recipes, processing and support records, and sign-in accounts and sessions. The account’s cloud-recovery cache is removed from the device. Selected audit references are detached. For an email request, the appropriate deletion scope is arranged after verification.
What remains separate
- Local My photos files and drafts are not automatically deleted with the account. Remove unwanted files in the app before deleting your account. Previously exported or shared files remain at their respective destinations.
- Limited store payment/refund events and hashed anti-replay records may remain for reconciliation, fraud prevention and required evidence. The current implementation has no fixed automatic expiry for these records.
- Deletion queues requests for linked RevenueCat/OneSignal accounts; provider calls run when the required configuration is available. Missing configuration, failures or alias conflicts wait for operator handling. Asynchronous acceptance does not confirm final erasure. The opaque target identifier remains in the queue until handled; completion/acceptance receipts without the raw target ID, but retaining a pseudonymous owner digest, expire after 30 days. Sentry erasure requires manual review. Google, ML Kit and email records remain separate. Include unresolved provider deletion requests in your message.
- Account deletion does not cancel a store subscription. Cancel separately in Google Play or the App Store if you have one.
Responsible contact
Sebastian Seidel
Zum Isetal 1
38518 Gifhorn, Germany
[email protected]